Terms of Use

By accessing or using the Fanway platform (the "Service"), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must immediately cease all use of the platform.

Fanway reserves the right to modify these terms at any time. We will notify users of significant changes through the app interface or via the email address associated with your account.

Fanway provides a digital travel companion for football fans attending major tournaments. The service includes personalised day planning, AI-generated trip itineraries, a conversational AI assistant, and nearby place recommendations tailored to your traveler profile.

We do not guarantee the availability of specific travel routes or event logistics. Fanway is not liable for transport delays, venue changes, or event cancellations beyond our technical platform's control.

To access certain features, you must create a Fanway account using Apple Sign In, Google Sign In, or email and password via Supabase Auth. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Account creation requires accurate, current information. The use of misleading identity information is strictly prohibited and may result in immediate account suspension.

Fanway offers a 3-day free trial followed by two subscription tiers: Basic ($9.99/mo) and Premium ($29.99/mo), billed as Apple In-App Purchase auto-renewable subscriptions.

• Cancellations must be managed through your Apple ID subscription settings at least 24 hours before the renewal date.
• Refunds are handled by Apple in accordance with their standard refund policy.
• Pricing is subject to change with 30 days' notice to active subscribers.
• The free trial automatically converts to a paid subscription unless cancelled before the trial period ends.

Users must not use the platform to harass, threaten, or distribute harmful content. Violation of community standards will result in permanent banning from the Fanway ecosystem.

Any attempt to reverse engineer the Fanway app, scrape data, or circumvent technical measures protecting the service is strictly prohibited and may result in legal action.

To the maximum extent permitted by law, Fanway and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the service or inability to use the service.

Fanway's total liability to you for any cause of action shall not exceed the amount you paid for the service in the 12 months preceding the claim.